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Your FAQ guide
Frequently Asked Questions
Do you have a question? We have gathered here the answers to the most frequently asked questions regarding our activities, our products, and our services.
We work exclusively in B2B. Our eShop and deliveries are reserved for shops and professionals with client access.
Individuals cannot order directly from us, but can find our games at our many partner stores.
To open a B2B account, simply contact us by email at contact@geronimogames.com, mentioning your company name, your contact details, and your VAT number.
We prioritize an initial human exchange to validate your request and create access to our eShop for you.
If your game purchased in-store is defective or incomplete, please contact us at contact@geronimogames.com, or via the contact form located below, indicating the name of the store and attaching proof of purchase. We will process your request promptly.
Contact form
A question, a request?
Before filling out the form, please ensure that we are not already answering your question in our FAQ section below.